كود البرنامج : EU-14730

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Course Description

INTRODUCTION

This Prevent Disastrous Decisions training course will explore the reasons why so many disastrous decisions have played a significant role in so many high-profile workplace accidents such as Deepwater Horizon, Texas City and Piper Alpha. To prevent such disasters, it is essential to understand both the human and organisational factors that contribute to an individual being unable to anticipate a problem, recognise it when it occurs and then be unable to deal with the situation by making the right decision and taking the correct action.

Individuals have a wide range of abilities and limitations and, as technical systems become more reliable, the focus has turned to human causes of accidents. It is estimated that up to 80% of accidents may be attributed to the decisions, actions, or omissions of people. This training course will give you the skills and confidence to recognize, assess and effectively manage these situations when decisions truly can be the difference between life or death.

This training course will highlight:

The importance of human factors

How to manage human reliability and human failure

The importance of key decision-making

The relationship between decisions and consequences

The impact of a successful safety culture on achieving good safety management

 

OBJECTIVES

By the end of this training seminar, you will be able to:

Develop a clear understanding of human factors and their importance in eliminating disastrous decisions

Understand the consequences of behavioral acts and omissions as prime causes of accidents and adverse events

Understand the key role of managers and supervisors in critical decision making and influencing safety performance

Develop skills for identifying, evaluating and implementing cost effective solutions for influencing behavioral change.

Develop skills to successfully implement and sustain a behavioral change programme

TRAINING METHODOLOGY

Delegates will learn by active participation through inspiring presentation tools and interactive techniques presented in a lively, enthusiastic, and interesting style. Delegates will take part in practical team exercises, relevant case studies and open discussion forums, as related to their own organisation’s operational activities. Videos and case studies used will encourage further discussions and delegates are encouraged to bring forth and share their own experiences and issues from their organisations.

 

ORGANISATIONAL IMPACT

By successfully managing the behavior of your workforce you will improve decision making ensuring fewer accidents and safer performance leading to reduced business costs. This will improve your business reputation and profile. The organizational impact will be:

Improved decision making throughout the business

Better teamwork and empowered staff

Improved staff morale through improved behavior

The professional development of staff

A reduction in incidents and losses

An increased reputation as a health and safety leader

PERSONAL IMPACT

Training course participants will learn how to effectively identify, understand, and positively influence critical decision making using a variety of proven management techniques and interpersonal skills. The personal impact will be:

Appreciating the importance of human factors

Receiving practical methods to improve critical decision making

Developing the necessary skills for leadership, management, and supervision

Appreciating the importance of decision making and their consequences

Understanding how improved behavior leads to a successful safety culture

Learning how to implement and sustain behavioral change

 

WHO SHOULD ATTEND?

This training course is suitable to a wide range of professionals who are involved in their organisation’s design, management and decision-making functions and will greatly benefit:

HSE managers, Professionals, and auditors

All line managers, supervisors, and team leaders

Project managers

Procurement and supply chain managers

Engineers and maintenance personnel

All personnel involved in managing people

 

Course Outline

DAY 1

Human Factors and Accident Causation

Human factors at work

Decision making within accident causation

Causes of human failure

Fatigue and shift work

The importance of clear communication

Motivation and demotivation at work

DAY 2

Influencing Decision Making

Safety by design

Performance influencing factors

Behavioral causes at work

Workplace stress

Psychology of individuals and teams

Human reliability assessment

DAY 3

Behavior Driving Decisions

Negative and positive dimensions of behavior

Active and latent failures

ABC analysis (antecedents, behavior and consequences)

Leadership and management styles

Mistaken priorities

DAY 4

Successful Culture Influences Decisions

Safety culture and safety climate

Behavior and safety culture

Culture and decision making

Leadership influencing culture

Improving safety performance

Success factors and barriers

DAY 5
Managing and Improving Decision Making
Focusing on behavior
Identifying critical decisions
Competence and empowerment
Managing people and their attitude to safety
Introducing a behavioral change programme
Sustaining quality performance